Fix It Factor LLC
Serving Ashland, Talent & Phoenix, Oregon
Hours of Operation
Closed weekends and holidays.
Contact
Phone: 541-941-2935
Email: fixitfactor@gmail.com
P.O. Box 725
Ashland, OR 97520
We Repair Most Major Appliance Brands
When I’ve got a broken appliance at my house, Patrick at the Fix It Factor is the first person I call. Friendly, trustworthy, prompt, and reliable. That alone would make me call him first. But also, in a couple situations he has helped me make informed decisions about whether to repair or replace, or for which way to go for a new purchase. He does the right thing for his customers’ interests and priorities.
– Michael Donnelly, Ashland
About Fix It Factor
Fix It Factor LLC is owned and operated by Patrick Marcus, and is an independently owned service company specializing in major appliance repair.
Our goal is to empower customers into making good decisions about their appliances.
Serving Ashland, Talent & Phoenix, Oregon
Services - Appliance Diagnostics and Repair
Fix It Factor’s primary service offering is residential appliance diagnostics and repair of Laundry washers and dryers, kitchen ranges, wall ovens, and refrigerators.
Common parts are carried in the service truck and most repairs can be completed in one service trip. If a special part needs to be ordered, there is no charge for a second service call, just the price of the parts and the installation.
Service calls include the first 30 minutes of a visit as well as any research I do prior to coming to your home. After the first half hour, I charge an hourly rate.
For the Do it yourself customer, Fix It Factor offers DYI consulting for a modest fee.
Ashland’s “Locals Guide” – blog about Fix It Factor by Patrick Marcus
https://ashland.oregon.localsguide.com/patrick-marcus-fix-it-factor-appliance-repair
* CCB license expires 8/5/2023
Power outages can be accompanied with voltage spikes that can damage sensitive circuitry. Voltage spikes are often the byproduct of electrical events like lighting strikes, short circuits, tripped breakers and static discharge. Protect your home electronics with a whole-house surge protector to avoid this problem.
If your refrigerator is warmer than usual and the freezer is still frozen, the problem is frequently due to a defrost issue. A defrost timer, thermostat or heater may have failed causing a buildup of frost and ice around the evaporator coil which restricts air circulation from the freezer compartment into the refrigerator. Look for heavy frost build-up on the rear wall of the freezer or frost blocking vents.
Some dryer failures may be due to mechanical failures that are accompanied by noise such as scraping, rumbling, rattles and screeching. In this situation, the drum failed causing a garment to protrude through the drum and stalling the drum’s rotation. Other dryer problems are no heat or no power.
Many appliances experience failure due to loose connections. Loose connections may cause connectors and wiring to overheat and burn.
Fix It Factor repairs most major appliance brands including:
- Whirlpool
- KitchenAid
- Maytag
- Frigidaire
- Amana
- JennAir
- Admiral
- Kenmore
- GE
- Crosley
- Roper
Fix It Factor repairs most major appliance brands. However, I may not service Wolf, Sub Zero, Asko, Bosch, Fisher Paykel, LG or Samsung appliances.
DIY Assistance
If someone wants DIY assistance, I suggest they do their homework first and evaluate if this is something they can tackle successfully. For a modest fee, I can provide service manuals, tech guides and advice on how to complete the repair.
Service areas for southern oregon
- Ashland
- Talent
- Phoenix
- Parts of Jackson County
Services not provided
- Removal and recycling of appliances
- Delivery of appliances
- Small appliance repair (lamps, countertop appliances such as microwave ovens, toasters vacuums, sewing machines, etc.
- Refrigeration sealed systems
- Commercial restaurant equipment
- Water Heaters
- HVAC
Testimonials
Patrick “Fix-It Factor” is an exceptional fixer of washing machines and refrigerators. His high level technical background makes repairs quicker and less expensive. He help you find your appliance model number so he can pick up parts on his way – no extra cost and time wasting trip to the parts store. He is very knowledgeable about the quirks and weaknesses of different brands and models – often able to diagnose the problem before making the trip to your home – another savings! He is totally honest and his charges are fair. He is prompt and does his best to come as soon as possible, especially in those “emergencies.” I have owned a home and rental properties in Ashland for 30 years and have depended on him for years. He has my highest Recommendation.
Phillip Lang, Ashland
“I am very pleased with the service and response from Patrick Marcus and the Fix It Factor. Patrick is responsive, helpful and competent. He has helped me with repairs to refrigerators and washer/dryers. One thing important to me is to understand the problem, the options available, and cost factors involved. Patrick takes the time to explain the options and also to suggest how I could undertake some minor issues on my own. Fix It Factor is trustworthy and I would recommend it to my friends without reservation.”
Kevin Talbert, Jackson County
We’ve had Patrick from Fix It Factor come out a couple times for issues with our fridge. Both times he’s quickly returned our phone calls, showed up within the same day we call for help, and is obviously knowledgeable about his work. He’s pleasant to deal with and if you’re lucky, while he’s working, he’ll help teach you as well! Highly recommended.
Judy H, Ashland
Patrick Marcus at the “Fix It Factor, LLC, He’s knowledgeable, honest and conscientious, everything you want it a repair person.
Wayne Kelly, Ashland.
Topics of interest
What’s better, Whirlpool or Kenmore appliances: https://www.goedekers.com/blog/kenmore-vs-whirlpool-refrigerators/
GE appliance purchased by Haier, a Chinese appliance company: https://en.m.wikipedia.org/wiki/GE_Appliances
Are Old Appliances better than new Ones? https://www.homeserve.com/en-us/blog/home-improvement/old-appliances-vs-new-appliances/
Who makes what appliances: http://www.appliance411.com/purchase/make.shtml
How to locate an appliance model number: https://www.partselect.com/Find-Your-Appliance-Model-Number.aspx